Privacy Policy
Thanks for visiting www.zeneai.in
Zeneai Career Institute. (ZCI) (Zeneai or 'we' or 'us') recognizes the importance of
maintaining your privacy. This privacy policy is a legally binding document between you and
Zeneai career institute.
This privacy policy applies to the collection, use, storage, disclosure, transfer or processing
of personal information or sensitive personal information by us through your use of the
Website and related application, products and services.
This privacy policy is subject to the Terms & Conditions of Use of zeneai career institute .
This policy is effective from the date and time a user registers with or visits the Website
and/or by filling up the Registration form.
By accessing or using the Website or any services, you consent to the information collection,
disclosure and use practices described in this Privacy Policy. The date at the top of this page
indicates when this Privacy Policy were last updated. Please also review our Terms &
Conditions of Use, which governs your use of the service.
1. INFORMATION THAT WE COLLECT
ZCI collects data to operate effectively and provide you the best experience with our
services. You will provide some of this data directly, such as when you sign up for our email
communication or register for our program through our Website or Landing pages. We also
collect the information in other various ways such as on social media channels, in-person
communication, or during the pre-counselling process when we may contact you for
additional clarification regarding your profile or to organize one-to-one meetings for you.
We also obtain data from third parties. We protect data obtained from third parties
according to the practices described in this policy, plus any additional restrictions imposed
by the source of the data. These third-party sources vary over time, but have included:
• Database providers from trusted sources
• Social networks when you grant permission to access your data
• Partners with which we offer co-branded services or engage in joint marketing
activities
• Publicly-available sources such as open government databases or other data in the
public domain
Please note that in relation to any data provided by third-party database provider it is their
responsibility to ensure that they have obtained the necessary consent from you to share
your personal information.
The data we collect depends on the context of your interactions with Zeneai career institute
. The data we collect can include the following:
• Name and contact data. We collect your first and last name, email address, postal
address, phone number, and other similar contact data.
• Demographic data. We collect data about you such as your date of birth,
Parents/Guardian Name, Photograph, Address, age, gender, country, preferred
language.
• Educational background. We collect data about your education history and
possibly your standardized test scores.
• Videos and pictures. Photographs or video recordings may be taken during our
physical events; we may use the visual or video captures of your person on our
websites or promotional material.
• Other information you may provide to us, such as in feedback forms or through the
“Contact Us” feature on our websites.
• Information Collected by Automated Means When you visit our websites, we may
collect certain information by automated means, such as cookies, web beacons and
web server logs. The information we may collect in this manner includes:
o IP address
o Unique device identifier
o Browser characteristics
o Device characteristics
o Operating system
o Language preferences
o Information on actions taken on our websites
o Location data
You may also choose to provide your Aadhaar details for identification purposes. Please
note that it is not mandatory for you to provide your Aadhaar details for identification
purposes, and you may provide other identification documents such as passport or driving
license.
Such sensitive personal information and Aadhaar informationis used by us on the basis of
your consent, which you provide us when you click on ["I agree"] at the time of accessing
our Website or otherwise, for the collection, storage, use, processing, sharing and/ or
transfer of such information, as applicable, in the manner provided under this Privacy
Policy.
1.1 COOKIES, AND OTHER TRACKING WEBSITES
We also collect certain information through the use of cookies, web beacons, analytics/
webmaster tools and/ or similar tracking technologies. You have the option to either accept
or refuse these cookies and know when a cookie is being sent to your computer. If you
choose to refuse our cookies, you may not be able to use some portions of our Service. We
may also use third parties to display and target ads, provide certain functionality (such as
maps) or to place their own cookies and other tracking technologies to collect, track and
analyze usage and statistical information from users. We are not responsible for the
information collection practices of any third parties.
A “cookie” is a file that websites send to a visitor’s computer or other Internet-connected
device to uniquely identify the visitor’s browser or to store information or settings in the
browser. A “web beacon,” also known as an Internet tag, pixel tag, links webpages to web
servers and their cookies and is used to transmit information collected through cookies
back to a web server. Through these automated collection methods, we may obtain
“clickstream data,” which is a log of the links and other content on which a visitor clicks while
browsing a website.
As the visitor clicks through the website, a record of the action may be collected and stored.
We link certain data elements we have collected through automated means, such as your
browser information, with other information we have obtained about you to let us know, for
example, whether you have opened an email we sent to you. Your browser may tell you
how to be notified when you receive certain types of cookies or how to restrict or disable
certain types of cookies. Please note, however, that without cookies you may not be able to
use all of the features of our websites. To the extent required by applicable law, we will
obtain your consent before collecting personal information using cookies or similar
automated means.
The providers of third-party apps, tools, widgets and plug-ins on our Website, such as social
media sharing tools, also may use automated means to collect information regarding your
interactions with these features. This information is collected directly by the providers of the
features and is subject to the privacy policies or notices of these providers.
2. HOW DO WE USE YOUR INFORMATION
2.1 GENERAL
We may use information to protect ZCI , our students or our Website. We may disclose
personal information when we are required to or we believe it is appropriate to comply with
the law to enforce or apply this Policy or our other policies or agreements; to initiate,
render, bill, and collect for amounts owned to us; to protect our or our users’ rights,
property or safety; to protect our users from fraudulent, abusive, or unlawful use of the
Services; or if we believe that an emergency involving the danger of death or serious
physical injury to any person requires or justifies disclosure of personal information or we
may also share it if a government agency or investigatory body wants us to do so, or
anytime when we are investigating potential fraud. We may use information for general
legal and compliance requirements.
We use information as otherwise permitted by law. To such extent, we may share your
information for reasons not described in this policy.
2.2 PERSONAL INFORMATION
We use personal information to facilitate our Services, to process your requests or
transactions, to provide you with information, products and services you request, to
administer and assist us with the operation of our business, and for the purpose for which
the information was provided. We may use the information we collect to send you news
relevant to you or in accordance with your preferences. These might be our own offers or
products, or third-party offers or products we think you might find interesting. We may also
send you advertisements and promotional material from third parties.
2.3 LEGAL USE
The information shall be used as otherwise permitted by law.
2.4 TRANSACTIONAL COMMUNICATIONS
The information provided by you will be used to contact you for confirmation of our
educational services. We might send emails or SMS, WhatsApp messages, or Calls or Invite
in Events offline/online in case you are a Subscribed User. We provide all Users with the
opportunity to opt-out of receiving non-essential (promotional, marketing-related)
communications from us on behalf of our partners, and from us in general, after providing
Us with personal information. If the User wants to opt-out from receiving promotional SMS,
he/she please register your phone number with DND processes as per our Terms &
Conditions of Use.
3. DISCLOSURES AND TRANSFER
All sensitive personal information that we collect is disclosed or transferred only under the
following circumstances and to entities/individuals who adhere to the same levels of
security standards as maintained by us, to ensure the security, integrity, and privacy of your
sensitive personal information. Such entities/individuals are identified below:
Disclosures To Affiliates/Group Companies: We and our affiliates/group companies receive
such information from and may share such information with each other for (a) research and
development in relation to the provision of the relevant product or service; (b) marketing
and advertising the relevant product or service to you; (c) tailoring product or service
offerings for your benefit; or (d) driving analytics on how our services are used and
improving our services, our affiliates’ services and your experiences using them.
Mandatory Disclosures Or Transfers: As required by (a) applicable laws; or (b) any judicial or
governmental proceeding.
4. DATA RETENTION
All personal information including Aadhaar details collected by us will be retained only as
long as it is necessary for the purposes for which it is collected. To determine such duration,
we usually consider the: (a) quantum, sensitivity, and nature of personal information; (b)
purposes of processing the personal information, and alternative means to achieve those
purposes; (c) potential risk of harm from unauthorized use of such personal information;
and (d) legal requirements in relation to the personal information.
5. PERSONAL INFORMATION OF MINORS
Our services and Website are not directed at persons under the age of 16, and we do not
knowingly collect personal or sensitive personal information from persons under the age of
16. In relation to personal information collected from persons between the ages of 16 and
18, we assume that the legal guardian or parents have consented to such collection and
such continued use is made available by the legal guardian or parents.
6. YOUR RIGHTS
You have the following rights under this Privacy Policy in relation to your personal
information:
Right of Access And Modification: You can access your personal information at any time to
review any such information that you have supplied. You may modify any such information
that has been found to be inaccurate or incomplete during such review.
Right to Withdraw Consent: You may also withdraw your consent in relation to processing of
any sensitive personal information that you have provided to us, by contacting our CEO,
using the details provided below. Please note however that this may affect our ability to
provide you with services and may therefore lead to discontinuation of such services for
which this information was being used for, at our sole discretion.
7. DISCLAIMER
Subscribed Users are solely responsible for maintaining the confidentiality of the passcode
and user identification and all activities and transmission performed by the Subscribed
Users through his user identification and shall be solely responsible for carrying out any
online or off-line transaction. ZCI assumes no responsibility or liability for their improper
use of information relating to such usage of credit cards / debit cards used by the mapper
online/off-line. All the disclaimers mentioned in Terms & Conditions of Use of the Website
shall be applicable.
8. SECURITY
We are strive to ensure the security, integrity, confidentiality and privacy of your
information. We provide physical, electronic, and procedural safeguards to protect
information we process and maintain and have implemented reasonable security practices
commensurate to the standards required under applicable laws. For example, we limit
access to this Information to authorized employees only who need to know that information
in order to operate, develop or improve our application/Services/products/Website. Please
be aware that, although we endeavor to provide reasonable security for information we
process and maintain, no security system can prevent all potential security breaches.
10. MISCELLANEOUS
We may update our Privacy Policy from time to time. Thus, we advise you to review this
page periodically for any changes. We will try to notify you of any changes by posting the
new Privacy Policy on this page, but may not be able to separately notify you of the revisions
each time that we make them. These changes would be effective immediately, after they are
posted on this page. We will not be responsible for your failure to remain informed about
such changes. However, where required under applicable law, we will obtain additional
consent from you for such changes.
CHIEF EXECUTIVE OFFICER
If you have any concerns or questions in relation to this Privacy Policy or would like to avail
any of the rights provided to you under this Privacy Policy, you may write to our CEO whose
details are as follows:
Name: Rajan Sahni
Designation: CEO
Email: Rajansahni@zeneai.in
